Complete CTC RFP 2021
- Can the County please share its total and annual budget for this procurement? Answer: The anticipated budget is $289,998. This will be contingent upon approval by legislation and won’t be final until the Governor signs the budget after the session ends..
- What is the anticipated launch date for the services contemplated in this RFP? Answer:7/01/21
- Is the County interested in proposals that recommend the introduction of innovative technologies, including a mobile application for customers, if such a solution can be demonstrated to offer higher quality of service for customers and more efficient operations for the County? Answer :We are only interested in what is outlined in the RFP at this time.
- Is the County interested in proposals that recommend a partnership model through which the County and Contractor. engage in close collaboration — which may include changes to service design and the introduction of new software — to explore innovative approaches in order to achieve efficiency and quality of service improvements? Answer: We are only interested in what is outlined in the RFP at this time.